Main Role of Robots in Hotels

What is the very first thing that comes to your mind as soon as you hear the word "hotel"? Chances are, you would think about lavish rooms with extra cosy beds and warm showers, among others. Sure enough, most people tend to associate hotels with a sense of comfort, which, if well executed, can make them experience 'home away from home'. That’s why more and more hoteliers these days have started to rely on modern technologies, including robots, to facilitate day-to-day operations at their establishments. In fact, Allied Market Research in its August 2021 report predicted that the market for hospitality robots would be worth $3.083 billion by 2030, growing at a 25.5% compound annual growth rate. Of course, for some of you, robots in hotels may sound futuristic, but others might be wondering if they’re reliable enough to provide viability or just nothing more than some fancy props. Fear not, for we’re going to reveal the many roles robots can play to further enrich your hotel experience. Check them out!

Front Desk

It’s necessary to ensure the front desk is managed efficiently so guests will feel welcomed, especially since it will be their first point of contact when checking in. This is where state-of-the-art robots come in handy, as they can be programmed to provide contactless solutions for numerous routine tasks, including:

● Checking guests into and out of their rooms
● Handing out room keys
● Respond to inquiries
● Process payments for hotel services

Not only that, some hotels even deploy robots to act as luggage carriers too! This clearly shows that they can carry out clerical duties just as well-organised as their human counterparts.

Room Service

In general, room service is an amenity where guests can place orders for food and beverages to be served to their rooms straight from the on-site restaurant. By stationing robots in hotels to deliver those types of orders, guests would no longer have to worry about making requests beyond normal restaurant hours or even asking for alcoholic beverages because everything would be done anonymously in a way that doesn’t require them to directly receive the delivery face-to-face from human employees. Well, well.. isn’t that simply convenient for everyone?

Housekeeping

It’s quite impossible to deny the prominence of housekeeping in the hospitality industry. Without it, staying at a hotel would be such a nightmare to begin with. However, it’s no secret that housekeeping can be a back-breaking field of work most of the time, with countless chores to cover and some workers may find it too much for them to handle. Fortunately, such an issue won’t likely happen when automated robots are employed to tackle domestic responsibilities because, clearly, they can be assigned with cleaning and maintenance errands round the clock. On top of that, they have been proven to be highly effective in disinfecting and sanitizing indoor spaces remotely during the COVID-19 pandemic. As a result, the level of contamination and transmission of the disease was able to be significantly reduced altogether.

If you run a hotel, don't you feel thrilled and excited after reading this article? Well, you should be, because this is the moment for your business to shine and gain an advantage over your rivals! Let AK Success help you to achieve such goals via our impressive range of delivery robots, which can be used for advertising, cleaning and disinfecting, and most importantly, hospitality purposes. Give us a call at +60 12 335 1141 or visit our website or visit our headquarters in Subang Jaya for further inquiries. Feel free to check out our regional offices in Bukit Mertajam, Kulai, Kuching, and Kota Kinabalu too.